Question 1

What is the XIO Sports Assist Robot?

Accepted Answer

The XIO Sports Assist Robot is a lightweight 1.8 kg power-assist belt worn around the hips. It quietly supports your legs and hips during walking — especially on long, hilly golf courses. Think of it as a caddie for your legs.

Question 2

How does the XIO power-assist device work?

Accepted Answer

Smart sensors detect your movement and provide quiet, seamless power assist. Walk, bend, lift, swing — the device adapts to you automatically. Most people feel the difference within the first few minutes.

Question 3

Who is the XIO Sports Assist for?

Accepted Answer

It's designed for golfers who want to walk 18 holes with less fatigue, hikers who want to go farther, resort guests exploring large properties, and anyone who wants to walk more and tire less.

Question 4

Can golf courses or resorts offer XIO to guests?

Accepted Answer

Yes. Golf courses and resorts can offer XIO Sports Assist units as a premium 'walk more, tire less' upsell per round. It expands the walking segment — riders become walkers — and supports staff on their feet all day.

Question 5

What products does XIO offer?

Accepted Answer

XIO offers three products: the Sports Assist Robot (1.8 kg, C$3,199) for golf and hiking, the Walking Pro Assist (3.2 kg, C$3,799) for daily mobility and rehab, and the Lumbar Assist Robot (4.2 kg, C$9,099) for industrial lifting and bending.

Question 6

What is XIO's return policy?

Accepted Answer

XIO offers a 7-day return policy. The item must be unactivated, undamaged, and in original packaging with proof of purchase. Email info@xioai.ca to request a return authorization.

Question 7

Can I try it before buying?

Accepted Answer

Yes! Book a free 15-minute virtual demo with our founder Slava. See the device worn and in motion, ask any questions, and optionally schedule an in-person trial with sample units.