PRODUCT SUPPORT
The next step should be clear.
Get help with product selection, a current order, a return request or a warranty question. Tell us the model and, if available, your order or inquiry reference.
Choose the right conversation
Commercial robot fit call · 30 minutesWearable product consultation · 30 minutesBoth are online consultations. Ask separately about equipment demonstration availability.
Wearable returns and warranty
Request a return within 7 days of receipt. Items must be unactivated, undamaged and in original packaging, with proof of purchase and return authorization. Shipping costs are non-refundable. Wearables have a 1-year limited warranty for manufacturing defects under normal use.
Read the complete termsCommercial robot service
Listings show a 14-month warranty. Confirm its provider, start date, exclusions and service arrangements in your written quote. Include the serial number and a description of the issue when requesting support.
Keep your order confirmation and quote. They define the model and the support included with your purchase.